Exchange Solutions

TrueID – LexisNexis

US ID document scanning for prefill and document authenticity using the LexisNexis TrueID service.

Fake IDs – Easy to Obtain, Hard to Detect

Legitimate ID documents are constantly evolving with new standards and increasingly advanced security features. Illegitimate on-demand ID sellers are keeping pace with sophisticated, readily available fake IDs.

Top organizations need simplified customer journeys that balance fraud risk with a highly successful, self-service, remote customer experience. Maintaining that balance is particularly important as risks multiply across contact channels, transaction kinds and profile types, which can lead to costly fraud and compliance issues.

TrueID for Journey Manager Benefits:

Advanced Identity Verification

LexisNexis TrueID offers cutting-edge identity verification solutions that ensure the highest level of accuracy and security. Utilizing a combination of document authentication, facial recognition, and machine learning technologies, TrueID guarantees that users are genuinely who they claim to be, reducing the risk of identity fraud.

Seamless Integration

One of TrueID’s standout features is its seamless integration with Temenos Journey Manager. This compatibility allows organizations to streamline their customer onboarding and journey processes, leading to enhanced user experiences and operational efficiencies. The integration supports real-time identity verification, making customer interactions smoother and more secure.

Global Reach and Compliance

TrueID provides identity verification solutions that cater to a global audience, helping businesses to remain compliant with international regulatory standards. By offering support for multiple languages and catering to diverse demographic data, TrueID helps companies expand their operations across different regions without compromising on security or compliance.

Enhanced User Experience

With a focus on creating straightforward and intuitive interactions, TrueID simplifies the identity verification process for end-users. The use of advanced technologies ensures that the process is not only secure but also swift and user-friendly, reducing friction and enhancing overall customer satisfaction.