Panel Discussion: Building a Better Digital-First Bank
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Learn About the Building a Better
Digital-First Bank
In this panel discussion, we had Swapnil Deshmukh – Regional Director of Infinity Digital Banking at Temenos as our moderator, with Rafiza Ghazali – CEO Designate at KAF Digital Bank, Tu Duong Quoc – Deputy Director & Head of Digital Banking & Retail Banking Division at Saigon-Hanoi Bank (SHB), and Nguyen Chien Thang – Director of Digital Banking at Bank for Investment and Development of Vietnam (BIDV) as our panelists.
They talked about the levers for running and executing a digital-first program, and how to manage various stakeholders and cultural change through a mindset shift between running a bank versus building a bank. They then discussed about the challenges and dependencies in executing digital projects, as well as the key factors of consideration to selecting the right digital solution partner.
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