Webinars

Temenos Webinar with All In Credit Union: Shaping the future of collections 

Temenos Collections is the industry’s leading full featured collection management system and is the right fit for any financial institution interested in reducing delinquency, improving efficiency of collection efforts, and streamlining specialty processes. 

Join Kris Frantzen, from Temenos, and Melanie Robinson, from All In Credit Union, as they discuss the future of collections and how technology can help banks and credit unions streamline collections, maximize cash flow, while preserving a positive client relationship.  

Join us for this interactive webinar to learn: 

  • Trends shaping collections in 2024 
  • What actions are lenders taking now to shift to a digital-first collections approach?  
  • How to combine our digital engagement platform and real-time API-based integration to offer ‘virtual collection’ portal through which delinquent accountholders can self-service on accounts 
  • The option of SaaS delivery of the collections solution with hosting in the Temenos Cloud  
  • How a data led approach can help lenders to refocus efforts and improve collection efficiency 
  • Tools and Techniques to improve chances of success and customer experience.  

Meet our experts

Kris Frantzen
Senior Product Manager 
Temenos

 
Kris has spent 18 years in the software and service space, focusing on loan and account origination and collection solutions for banks and credit unions. In his role as a Senior Product Manager with Temenos, Kris is responsible for Product Strategy for the Lifecycle Management Suite. Kris is a published thought leader who has spoken at various industry conferences and manages relationships with strategic accounts and product evangelists, all while providing input on the strategic direction of Lifecycle Management Suite solutions. 


Melanie Robinson
Recovery Solutions Manager
All in Credit Union

Melanie Robinson is the Recovery Solutions Manager at All In Credit Union. A native of Alabama and a devoted wife and mother of two boys, she holds two degrees from Troy State University in Business Administration with concentrations in Database Management and Computer Information Systems. She is a dedicated member of Alpha Kappa Alpha Sorority. Additionally, she is a graduate of All In CU’s Executive Leadership Program, a certified CU Manager, and a member of the Credit Union Executive Society.

How Can Temenos Help

Temenos Collection is the industry’s leading full-featured collection management system and is the right fit for any financial institution interested in reducing delinquency, improving efficiency of collection efforts, and streamlining specialty processes.