Event Proceeding Reports
Redefining the customer value through digital transformation
The Asian Banker, AWS, Red Hat, and Temenos jointly held the Finance Indonesia Dialogue 2024 on 12 September, with industry leaders to discuss the redefinition of customer value proposition through digital transformation and innovation by focusing on customer-centric technology adoption and data analytics within Indonesia’s evolving regulations around data privacy.
The discussion centered on the following four major themes:
- Redefining customer experience through digital transformation
- Prioritising customer value and security through strategic technology adoption
- Navigating new data privacy regulations
- Driving profitability through digital engagement and data analytics
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