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Three Temenos bank clients share the growth mindsets they have developed to be the post-pandemic leaders customers need.

Education is a human right and today, on January 25, we celebrate the United Nation’s International Day of Education, under the motto “Recover and Revitalize Education for the COVID-19 Generation”. In celebrating the International Day of Education, we celebrate our employees’ contributions and hope to shed light on the unfortunate situations many children and adolescents find themselves in.

Community banks and credit unions have an imperative to prioritize digital empathy to make everyday experiences simple while protecting data.

Three Temenos credit union customers share their approaches to a member-centric strategy that will foster growth in 2021.

Senior Compliance Advisor, Rachelle Dekker, recaps the guidance the Financial Crimes Enforcement Network (FinCEN) has issued within the last four latest advisories.

We all know that disruptive technologies like Cloud/SaaS, Microservices, APIs and AI are having a profound impact on the way banking services are delivered and consumed today. This is leading to the twin trends of digital and open banking, and hence changing the very structure of the banking value chain. Meanwhile, non-traditional entrants like the technology giants, neo-banks and fintechs, are leveraging these technologies to compete in banking, and that too with a cost base 30-60% lower than incumbent banks.

In a new research report sponsored by Temenos, The Economist Intelligence Unit (EIU) analyzed over 10 million personal finance conversations in order to better understand consumer preferences around retail banking

Culture has become a popular topic of corporate conversation in recent years. It’s often used as a way to attract talent. If you can explain how things get done in your company, you will be more likely to hire people whose individual value system and expectations align.

Human Rights Day is observed every year on 10 December — the day the United Nations General Assembly adopted, in 1948, the Universal Declaration of Human Rights (UDHR). It is an opportunity to reaffirm the importance of human rights in re-building the world we want, the need for global solidarity as well as our interconnectedness and shared humanity. We as a company feel strong about human rights and have ourselves undertaken several measures to recover together.

There's still a lot of work to be done as financial institutions start to define and begin their SWIFT ISO 20022 journey

Generally, the most laborious part of a customer’s relationship with their financial institution is the application and onboarding process. There is always room for improvement.

LIBOR Retirement it happening now! Banks cannot achieve a successful transition without the right software solutions.

Around the world, banks find themselves under a veritable assault from different payment apps and fintech service providers and the demands they place on their processing capabilities. Consumers have more…

Hello fabulous women of the world. In this edition of Devil Wear’s Technology, I had the pleasure of interviewing two incredible women executives of Nuestra Caja, aka NUCA. Jessica Silva,…

Regulatory Compliance expert, Shelly Nicholl, walks through "hot topics" of criticism for this examination period.

The latest Economist Intelligence Unit (EIU) report: ‘Overseeing AI: Governing artificial intelligence in banking’ sponsored by Temenos, takes a deep dive into the complex world of Artificial Intelligence (AI). Like many new technologies before it, AI is still at the stage where it has to prove itself to be useful to bank customers. There is still healthy scepticism in the minds of customers around the use of AI by banks, and it will take time for that to be broken down.

The report says that the guidance that regulators have offered so far can be described as “light touch”, taking the form of information and recommendations rather than rules or standards. This is a potential minefield for banks which think AI is a type of wonder-solution. The report postulates that this 'light-touch' approach is to avoid drying up innovation. Another reason how AI will evolve. AI is still in its early years and not many vendors really understand its potential or likely direction. As the report points out, there is no single expert who can answer every query about how AI works.

Senior compliance advisor, Lisa Lugtigheid, explains three potential upcoming changes to the Qualified Mortgage rules issued by the Bureau.