The following is an excerpt from our 9th annual banking survey, open for Business, and offers insight into the way banks are prioritising Corporate Investment and IT spend.
Our world is digital, like never before, and the digitization of everything is revolutionising business. Looking ahead, the world will soon be filled with everyday objects connected to the Internet.…
As you set your bank’s strategic goals, don’t forget to add customer engagement to the top of your list. Why focus on engagement? Studies clearly show that engaged customers are better customers – both in terms of profitability and recommending your bank’s services to others.
The 12 most effective steps that wealth management organizations can take to help reduce friction and abandonment in their customer onboarding experiences.
Bankers need to understand the institution’s liability when a customer complains about a transaction with a merchant when the customer used his or her card.
The payoff for financial institutions that embrace these 5 digital banking innovations is huge: more revenue, improved onboarding, and better engagement.
To comply with KYC regulations regarding transfer of funds, a large global bank has begun using the Temenos Infinity Journeys platform to rapidly roll out a digital customer due diligence (CDD) capability on an accelerated schedule.
Supporting omnichannel banking with a multi-channel digital business platform removes the high cost of custom development and introduces digital banking innovations.
And by digital I really mean mobile, since most studies show that web traffic will become residual as mobile takes over as the “primary screen” among digitally connected consumers. By…
Whilst mobile, cloud, big data and social (Gartner’s nexus of forces) have stolen the limelight in being transformative, a relatively silent storm has been brewing in the world of API’s.…