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We've detailed 4 loan application best practices you can implement to increase completion rates that retain existing and attract new customers.

As you set your bank’s strategic goals, don’t forget to add customer engagement to the top of your list. Why focus on engagement? Studies clearly show that engaged customers are better customers – both in terms of profitability and recommending your bank’s services to others.

The 12 most effective steps that wealth management organizations can take to help reduce friction and abandonment in their customer onboarding experiences.

Bankers need to understand the institution’s liability when a customer complains about a transaction with a merchant when the customer used his or her card.

The payoff for financial institutions that embrace these 5 digital banking innovations is huge: more revenue, improved onboarding, and better engagement.

To comply with KYC regulations regarding transfer of funds, a large global bank has begun using the Temenos Infinity Journeys platform to rapidly roll out a digital customer due diligence (CDD) capability on an accelerated schedule.

Supporting omnichannel banking with a multi-channel digital business platform removes the high cost of custom development and introduces digital banking innovations.

And by digital I really mean mobile, since most studies show that web traffic will become residual as mobile takes over as the “primary screen” among digitally connected consumers. By…

Whilst mobile, cloud, big data and social (Gartner’s nexus of forces) have stolen the limelight in being transformative, a relatively silent storm has been brewing in the world of API’s.…

Check out our online account opening best practices guide for banks to learn how you can start driving more digital sales!

Banks must innovate to increase profitability, grow market share and drive the next phase of their transformation to digital, experience-driven banking services.

Hello! This is my first blog with Temenos - my first blog ever, now that I think of it.

I have been doing some work recently on suspicious activity reporting under the Bank Secrecy Act (“BSA”) and for me that always raises the issue of what is meant by “suspicious".

Temenos believes that the key to effective customer acquisition in financial services lies in delivering a frictionless digital customer experience.

Wealth management is behind the digital curve. Retail banks know that the ability to analyze customer data allows them accurately to target products and improve service, sales and profits. While…

The British start-up Secco wants to rethink the whole approach to banking, focusing on storing and trading personal data. Secco plans to launch in beta next summer.. Is it really onto…

This is one of those blogs that’s been kicking around in my brain for a while, and it just decided to finish writing itself today on the way into work.

Mass need equals mass benefit Transaction costs define the customer for traditional banks. This has kept mainstream banking fighting it out for the 0.8 to 1 billion consumers who earn…