Blog

Banks must innovate to increase profitability, grow market share and drive the next phase of their transformation to digital, experience-driven banking services.

Hello! This is my first blog with Temenos - my first blog ever, now that I think of it.

I have been doing some work recently on suspicious activity reporting under the Bank Secrecy Act (“BSA”) and for me that always raises the issue of what is meant by “suspicious".

Temenos believes that the key to effective customer acquisition in financial services lies in delivering a frictionless digital customer experience.

Wealth management is behind the digital curve. Retail banks know that the ability to analyze customer data allows them accurately to target products and improve service, sales and profits. While…

The British start-up Secco wants to rethink the whole approach to banking, focusing on storing and trading personal data. Secco plans to launch in beta next summer.. Is it really onto…

This is one of those blogs that’s been kicking around in my brain for a while, and it just decided to finish writing itself today on the way into work.

Mass need equals mass benefit Transaction costs define the customer for traditional banks. This has kept mainstream banking fighting it out for the 0.8 to 1 billion consumers who earn…

Customer in control Before the banking crisis, you were statistically more likely to change spouse than to switch banking providers. But this is changing. The bank customer is increasingly in…

As the battle to avoid disintermediation continues, there is no doubt that 'predicting and understanding the customer' is the number one focus for banks in 2015.

Regulators require that your internal HMDA LAR be updated on a quarterly basis. Some even make you do it monthly, if you have been told. Or maybe you have had…

SB: Why are banks so slow to embrace IT change? MG: IT change for banks has been slow and safe. They simply can’t afford to make mistakes. Banks’ systems, at…

Banks are searching for ways to navigate the complex regulatory landscape, so that they can stay focused on serving customers.

Temenos reported very strong Q2 results: total software licences were 56% higher than a year ago (15% excluding acquisitions and FX).

Apple is just one of several technology companies to challenge traditional banks and opens up an interesting discussion.

We know that maintaining legacy systems takes 76% of banks' budgets, leaving little to invest in meaningful consumer enhancements.

We are always inspired by interesting technology, especially when it causes a bit of a stir in the fintech press.

When I spoke at the Goldman Sachs financial services conference last Wednesday, we got into a good discussion about how little insight investors are given into bank IT spending