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Customer in control Before the banking crisis, you were statistically more likely to change spouse than to switch banking providers. But this is changing. The bank customer is increasingly in…

As the battle to avoid disintermediation continues, there is no doubt that 'predicting and understanding the customer' is the number one focus for banks in 2015.

Regulators require that your internal HMDA LAR be updated on a quarterly basis. Some even make you do it monthly, if you have been told. Or maybe you have had…

SB: Why are banks so slow to embrace IT change? MG: IT change for banks has been slow and safe. They simply can’t afford to make mistakes. Banks’ systems, at…

Banks are searching for ways to navigate the complex regulatory landscape, so that they can stay focused on serving customers.

Temenos reported very strong Q2 results: total software licences were 56% higher than a year ago (15% excluding acquisitions and FX).

Apple is just one of several technology companies to challenge traditional banks and opens up an interesting discussion.

We know that maintaining legacy systems takes 76% of banks' budgets, leaving little to invest in meaningful consumer enhancements.

We are always inspired by interesting technology, especially when it causes a bit of a stir in the fintech press.

When I spoke at the Goldman Sachs financial services conference last Wednesday, we got into a good discussion about how little insight investors are given into bank IT spending

Retail banking is often portrayed as a static environment, stifled by regulation and rigid procedure.

The G20 addresses systemic risks In response to concerns about systemic risks in OTC derivatives markets, G20 leaders agreed to a comprehensive reform agenda. It was agreed that largely standardized…

If an institution is collecting delinquent loans that it owns or services for third parties, it does not fall within the definition of debt collector and the provisions of the…

Few contest the benefits of the cloud. But at banks, many of which are still traumatised by the post-2008 implosion, adoption has been piecemeal. Change is likely to accelerate from…

To gain a better regional perspective, Martin Frick, Head of APAC was interviewed to discuss what opportunities lie in these areas, and what impact technology and innovation will have on…

In March – Temenos released an exclusive paper on the Future of Retail Banking, written by The Economist Intelligence Unit (EIU). The EIU, on behalf of Temenos, surveyed 242 global…