Kris has spent 18 years in the software and service space, focusing on loan and account origination and collection solutions for banks and credit unions. Starting as a business analyst for a mortgage origination technology providers, his career has included a variety of roles and responsibilities across product leadership with Metavante and FIS. This included the management of roll-out of a complete end-to-end consumer loan origination system. In his role as a Senior Product Manager with Temenos, Kris is responsible for Product Strategy for the Lifecycle Management Suite. He also manages relationships with strategic accounts and the team of Product Evangelists that drive product demonstrations, deliver request for proposal responses, and provide thought leadership content for Temenos Talks and industry articles and webinars. The insight gathered from prospects, clients, the Temenos teams, and his experience in the industry are key components for Kris's input on the strategic direction of the Lifecycle Management Suite solutions.
From the moment a borrower expresses interest in getting a loan to the final repayment, your communication strategies shape their perception of your lending process. Many financial institutions underestimate the impact communication can have on their ability to deliver a positive experience.
t’s no secret that personal loans are growing in popularity, in fact, 22.5 million consumers have at least one unsecured personal loan—a 12.9% increase from the previous year.
Temenos VP Product, Kris Frantzen, shares how can technology can enable community banks and credit unions to deliver a human experience in the digital realm.
Learn about specific omnichannel, self-service, and personalization strategies that credit unions and others are finding success with by using technology and member-centric communications.