Temenos for Credit Unions
Create an exceptional member experience and enhance operational efficiencies with our solution. Temenos for Credit Unions is a cloud-friendly solution for member onboarding, consumer and small business lending, and collections from a single platform.
Your members come first every time with Temenos for Credit Unions
Temenos has served credit unions for over 20 years, so your mission of putting your members and communities first is our top priority. Temenos for Credit Unions is an end-to-end solution for creating, maintaining, and continuously improving the banking experience for both members and employees. With modules for onboarding, loan origination, and collections our solutions empower credit unions to deliver innovative products and services to attract, engage and retain members while staying compliant.
Temenos for Credit Union Benefits
Measurable success
135%
increase in consumer loan portfolio – FORUM Credit Union
20%
increase in the efficiency of workflows – Wescom Credit Union
97%
retention rate with the new mobile app – Partners Federal Credit Union
Your Members Come First, Every Time
In this digital era, members expect a frictionless and tailored experience from everyone, including their credit union. In order to improve member loyalty and deliver an exceptional experience, credit unions must modernize their legacy technology stack and make their financial journey with you as seamless as possible. Our solution enables our clients to innovate at speed and deliver first-class digital member experiences that are frictionless and hyper-personalized across all channels.
Solutions to transform the member lifecycle across all lines of business
Onboarding
Deliver outstanding member experiences that drive member acquisition, satisfaction, and long-term relationships with frictionless onboarding journeys.
Loan Origination
Take your lending to the next level with our innovative application for both direct and indirect lending that has raised the bar in automated solutions. With its powerful decisioning, highly customizable applications, dynamic features, and extensive third-party integrations, our solution will transform your lending process.
Collections
Our industry leading full featured collection management system is the right fit for any financial institution interested in reducing delinquency, improving efficiency of collection efforts, and streamlining specialty processes.
Temenos Cloud
Get the freedom to design, distribute and manage a new breed of banking offerings in any business model, at scale and from the trusted SaaS in banking.
Download our Temenos SaaS Factsheet to learn more.
In the financial sector, you have to be as nimble as possible. Our Temenos solutions including Data & Analytics support our agile approach and commitment to delivering an exceptional client experience that sets us apart.”
Fred Cook
Chief Information Officer, BlueShore Financial
As a predominantly branchless credit union, it is important that we provide a fast, safe and simple path from application to funding. The powerful decision engine and overall configurability of the Temenos solution has empowered our business unit to define and refine this process, creating a great loan application experience for our members.”
Andrew Coy
AVP of lending, PSECU
The credit union—the largest in Canada by membership—deployed Temenos to gaining the ability to perform in-depth analysis of customer data that would shape its growth. Armed with deep insights into member preferences, Coast Capital is rolling out more personalised services, ensuring greater customer satisfaction today and in the future.”
Jeff Wong
Chief Business Transformation Officer,
Coast Capital Savings
Uptake of our digital channel has increased by over 150% since we started using Temenos technology, and our mobile app downloads are up 45%. When quantified on our balance sheet, our digital branch is now 67% larger than our biggest physical branch. Overall, we’re growing faster than the average rate in our market, putting us in a strong competitive position.”
Colin Anderson
President and CEO, ORNL FCU
“For the most part, our members want to apply for loans online, without having to take time out of their schedule to visit a branch. With Temenos Infinity, our consumer lending group can satisfy their requirements, enabling members to complete the process anytime, anyplace.”
Troy VanRiper, Vice President, Special Assets Management at First Tech
We always aim to embrace leading-edge technologies, and the Temenos solution fit with our vision perfectly. Temenos is at the forefront of innovation, and they are rolling out new functionality all the time. We were especially impressed with Temenos’ API integration capabilities, which would allow our internal teams to pull data from the system easily if needed. They will also help us meet the open banking requirements that will soon reach the U.S.
Jeff Smrcka, Vice President, Consumer Lending at Wescom Credit Union
