For many bankers and fintech executives, the marketing term “frictionless experience” describes a nirvana where customers effortlessly initiate and complete their banking chores in seconds using the digital devices of…
When last I wrote, poor "Bill" was stuck in committee, sitting and waiting, while a few key Congressmen were discussing and debating on whether they should let him be a law.
Technical debt is the idea that as you build software you will find yourself faced with the need to choose something “easy” or something “right”. Unfortunately, the “easy” option often prevails even if the “right” option was better.
On several occasions I have had a community bank president tell me that for some reason the bank's compliance officer was leaving and ask my opinion about who should be hired to fill the position.
Since the implementation of the TRID Rule in October 2015, the mortgage industry has been plagued by a concept that has become known as the "Black Hole".
In this year's report, we've uncovered the 4 top bank account opening trends that financial institutions should keep in mind as they set their strategic vision for the rest of 2018 and beyond.
Getting access to basic banking services is challenging for many.According to The World Bank, an estimated 2 billion adults worldwide don’t have a basic account. Many more are underserved. And…